product page 404 – permalink changed

  • Unknown's avatar
    xianrongjie · Member ·

    Hi there,

    Hope all is well.

    Recently I have repeatedly encountered a problem, the main page is normal, the product page shows 404. After my observation, I found that my permalink was changed when 404.

    Could you please kindly help with the issue?

    Best,
    Sam

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    This site is not hosted with WordPress.com, so we are unable to help with this site.

    You may wish to re-save permalinks via Settings > Permalinks > click Save. This is sometimes a quick fix for what’s being described.

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

    We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

    https://wordpress.org/support/plugin/woocommerce/#new-topic-0
    The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!

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