Product Pages through WooCommerce

  • Unknown's avatar
    tylercreasecoachcom · Member ·

    I am trying to launch my WooComerce store and on the individual product pages nothing shows up and other than the description how do I fix this?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there, your site isn’t hosted here on our managed hosting services, so there’s not a lot I can see on my side. But you could use the Health Check plugin to troubleshoot. That will let you deactivate your plugins and switch to a different theme without affecting the live site.

    I am guessing when you switch to a default theme, you’ll see the product info, and then you’ll want to contact support for your theme for help. Or, if it’s happening even in a simple theme like Twenty Twenty, and even with other plugins temporarily deactivated, I’d recommend getting in touch with the WooCommerce community here. Once you determine the offending plugin or theme, you can reach out to their support for assistance.

    If you need more help with your WordPress installation, you’ll want to be sure to use the forums for the free, DIY WordPress code instead, as these forums are primarily for our free-tier hosting.

    Here’s an overview of our services vs the DIY software, but in short, we provide hosting, maintenance, security, support, and spam filtering, as well as real-time backups depending on the plan you use. If you’re interested in moving your site here, let us know your goals with your site and any questions you have. We can confirm the best plan for your case and recommend your next steps.

    Cheers!

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