products not added to cart

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  naturalhandmade24 · Member · Jun 27, 2018 at 6:19 am

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  when customers are clicking on ‘add to cart’ directly from the store the products are no added to the cart. but when an individual product is viewed and then added to the cart, the products are then added to the cart. why is the customer not able to directly add a product to the cart from store without viewing an them individually.

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  torres126 · Member · Jun 27, 2018 at 7:18 am

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  Hi there. What is the URL of your website?

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  gemmacevans · Member · Jun 27, 2018 at 11:07 am

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  Hi naturalhandmade24,

  I’ve checked your account and it does not own any WordPress.com sites. If you do as @torres126 suggested and send a link to the site you need help with, I’ll take a look.

  Thanks!