Products not showing and don’t know how to clear cache

  • Unknown's avatar

    Just starting my online shop. I use Laytheme, and woocommerce. Have added a product, and added to the grid on shop page. But for some reason the shop page stays blank when i visit it.
    Can you advise?
    Thanks
    Katie

    Self-declared URL: carbootcarbootcarboot.com
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    It looks like your site uses WordPress.org, and it’s hosted by a different hosting provider. We can help with WordPress.com sites in this forum. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

    Since the issue seems to be with WooCommerce, please post on the WooCommerce support forum at this link. Folks there can help you with the WooCommerce plugin installed on your WordPress.org site.

    If you’re still building your site, you can move to WordPress.com to get access to our priority live chat and email support. You can choose our Business or Commerce plan to use WooCommerce. The Business plan, for example, comes with automated real-time backups, malware scanning, automatic software updates, unmatched performance, and more hosting features.

    Feel free to let us know if you have more questions. :)

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