professional email

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  livefreeapothecary · Member · Jan 23, 2024 at 6:09 pm

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  I am the owner of my site and I set up a professional email when I started my site. I cannot figure out how to access my professional email though. I do not have a ‘My Mailbox’ link nor do I have an ‘Upgrade’ link in my dashboard.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Jan 24, 2024 at 1:17 pm

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  Hi there,

  Your site, livefreeapothecary.com, is not hosted by WordPress.com. Instead, it’s using the WordPress.org software and is hosted with a different provider. This distinction is important because the Professional Email service you mentioned is exclusive to sites hosted on WordPress.com.

  If you are interested in using our Professional Email service, you are welcome to migrate your site to WordPress.com. We’ve made this process straightforward with an easy-to-use tool that can seamlessly migrate your full site to our platform.

  For more detailed information and guidance on how to proceed with this migration, please visit: https://wordpress.com/support/import/import-using-move-to-wordpress-com/

  We are here to help you through the migration if you decide to move your site to WordPress.com. Please feel free to reach out if you have any further questions or need assistance.