profile image update

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  arewacaf · Member · Dec 23, 2016 at 11:47 am

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  i have been trying to update my profile image on my word press site hosted on bluehost. i update my gravatar profile and also my wordpress.com acoount but it does not reflect on the site.

  The blog I need help with is: (visible only to logged in users)

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  melindahelt · Staff · Dec 23, 2016 at 2:57 pm

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  Hi

  We can only support sites hosted on WordPress.com in this forum, but here’s a suggestion to check out.

  If your photo is displaying correctly on gravatar and WordPress.com, please confirm that you are using the same gravatar email address on your BlueHost site. You’ll want to make sure the username that you are using to publish your blog posts has the exact same email address.

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  urgvision · Member · Dec 23, 2016 at 9:01 pm

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  I’m having a similar problem.

  I’m a contributor on a WalkersLegacy.com site. I created a profile there and uploaded my company logo.

  On WalkersLegacy WordPress.com site, there’s an area for me to create a profile. To update my profile photo, which is the logo image I uploaded on the site I referenced above, it points me to Gravatar. But when I log-in to Gravatar, it only recognizes the log-in information that I use for my old WordPress.com site. I need to be able to log-in under the password I created for Walker’s Legacy, and it’s not allowing me, too….I think because I used the same email address perhaps?

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  melindahelt · Staff · Dec 28, 2016 at 2:40 am

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  Hi @urgvision

  I think your problem is a little different than the original poster. Could you please open a new topic and as your question there? I’m not sure the best answer for you, and with a new post, it can be assigned to someone else.

  Here’s the link to start a new post: https://en.forums.wordpress.com/?new=1