Profile photo

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  jasonyoungwesternaustralia · Member · Apr 29, 2023 at 5:35 am

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  I cannot change my profile photo. I keep trying to upload photos, but I get an error stating that I should try again. Are there restrictions to file sizes, perhaps?

  I don’t have a site linked to this WordPress.com account

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  staff-doublebassd · Staff · May 2, 2023 at 3:03 pm

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  Hi there,
  
  How are you trying to update your profile photo? Through your account page or the Gravatar page? Are you following the steps described here?
  
  https://wordpress.com/support/manage-my-profile/#profile-photo
  
  If so, how large is the photo you’re attempting to upload, and what is the file format?
  
  Let us know, and we’d be happy to assist. Thanks!