Profile Photo Error

• 

  academills · Member · May 16, 2023 at 11:48 am

  • Copy link
  • Add topic to favorites

  I tried to upload profile photo but it shows error. I also tried to upload another photo which is already uploaded on my other website’s profile, but it shows error for every image. I am uploading the image which i want to make my profile.

  

  The blog I need help with is: (visible only to logged in users)

• 

  helper-heroponriki · Member · May 16, 2023 at 1:21 pm

  • Copy link

  Hi there!

  Please refrain from adding your request to other ongoing threads to address your own issue. I have deleted your responses on those threads, and I will provide assistance here instead.

  Could you please specify where you are attempting to update your profile photo, as well as the exact error message you are encountering? With this information, we will be able to offer more accurate guidance and support.

  Thanks!

• 

  academills · Member · May 16, 2023 at 1:33 pm

  • Copy link

  

  

  Here i mentioned both the images(from Jetpack and wordpress website) where i tried to upload the image.

• 

  staff-totoro · Staff · May 16, 2023 at 11:37 pm

  • Copy link

  Hi there,

  I’m not sure what the issue was that you had, in testing it (to see if I got the same error message) I was able to successfully upload your image. You can see it here now: https://wordpress.com/me

  If you continue to have further issues please let us know, thanks!

• 

  academills · Member · May 17, 2023 at 1:25 am

  • Copy link

  Thank you so much for helping. Now it is working properly.