Profile Picture

  • Unknown's avatar
    b56xnx7tmp · Member ·

    Hello! My blog is working beautifully except for no reason I can’t upload my photo to the Profile Picture.

    Things I’ve tried:
    -Clearing out my browser data
    -signing out of WP
    -restarting my browser
    -signing in from a different computer on different network and trying to upload

    It pulls my picture from the computer just fine, lets me crop to the square, but when I hit the save button to go forward it gives me an error message and suggests I try again.

    Thanks

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    To clarify, you are trying to set the profile picture you see here, yes? https://wordpress.com/me/account/

    Can you upload the image you are trying to use to your media library here (or point it out if it’s already uploaded) so we can try on our end and see what’s going on?

    https://wordpress.com/media/

    Thanks!

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