Profile picture help please

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  sabaijaiyen · Member · Jul 16, 2013 at 12:41 pm

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  Hello WordPress,

  I know this might sound a bit idiotic and that’s how I feel but I can’t seem for the life of me be able to upload a photo to my profile so that when I do things pertaining to likening a blog or making a comment I want my photo I have chosen to pop up as opposed to the weird symbol thing from WordPress. Thank you for your help

  The blog I need help with is: (visible only to logged in users)

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  ljkjklqljkhwhljkfqjhklfqjlkqjlh · Member · Jul 16, 2013 at 1:02 pm

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  WordPress uses Gravatars (Globally Recognized Avatars) for profile pictures. You can upload a profile picture to your account by visiting http://gravatar.com/

  Make sure you log in with the same account you use here at WordPress.com.

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  sabaijaiyen · Member · Jul 16, 2013 at 2:19 pm

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  I have done that but it seems not to upload and why I still get that green thing instead of my picture. Am I not clicking on something?

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  kardotim · Member · Jul 17, 2013 at 8:47 am

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  Could you please try uploading the Gravatar at https://sabaijaiyen.wordpress.com/wp-admin/users.php?page=grofiles-editor ?

  Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

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  sabaijaiyen · Member · Jul 17, 2013 at 12:40 pm

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  I did and tried a different photo but it still doesn’t seem to work?! Ahhhhhhhhh

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  kardotim · Member · Jul 17, 2013 at 12:44 pm

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  Have you also tried a different browser like I suggested? and what’s the file extension of the image you’re trying to upload? Is it a .jpg file? Are you able to upload the image to your blog’s media library?