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Forums / Profile picture update not saving

Profile picture update not saving

  • Unknown's avatar
    rudochirata · Member · Dec 29, 2022 at 7:08 pm
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    Am trying to save my profile picture but keep getting an error message which says Hmm, your new profile photo was not saved. Please try uploading again

  • Unknown's avatar
    aleone89 · Staff · Dec 30, 2022 at 2:47 pm
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    Hello there,

    I can see that a profile image has been uploaded here: https://wordpress.com/me – Is this the intended image?

    Does this error message clear if you were clear the browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  • The topic ‘Profile picture update not saving’ is closed to new replies.

Tags

  • account
  • error
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 3 years
  • Latest reply from rudochirata

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