Profile picture update not saving

• 

  rudochirata · Member · Dec 29, 2022 at 7:08 pm

  • Copy link
  • Add topic to favorites

  Am trying to save my profile picture but keep getting an error message which says Hmm, your new profile photo was not saved. Please try uploading again

• 

  aleone89 · Staff · Dec 30, 2022 at 2:47 pm

  • Copy link

  Hello there,

  I can see that a profile image has been uploaded here: https://wordpress.com/me – Is this the intended image?

  Does this error message clear if you were clear the browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache