Promotion
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I paid for a 2 week possible 11k views but had only 5 clicks in 3 days. I cancelled. Trying to promote my Home page now and it wants full payment again. I used $6 of the $84. Why do I have no access to this balance?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
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@brianzufelt – please provide the website URL you need help with so we can better advise on your issue. Also please do not create new threads and keep your correspondence to your thread here.
Thanks.
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My post explains it all. Trying to promote my Website. Which would be the link. Still no answer on how to access my balance? Why the delay?
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Amazing. Who is replying with no knowledge of WordPress? Look at Screen shots. If WordPress does not offer Promotion then why did they take my money?
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Hi!
Let’s dig into this a little…
I paid for a 2 week possible 11k views but had only 5 clicks in 3 days.
We can only dictate how many times people will see your ad, we can’t predict how many of them will want to click on it. This is the challenge of all advertising everywhere. How to make an add that grabs attention. If you are not getting as much traffic as you would like then we recommend making some changes to the content of the advert. Small changes can often make a big difference.
You really want to think about what message resonates best with the audience you are trying to reach. What are the phrases your audience often say to you when they speak to you? Or, what do they talk about on social media? What are their questions? Try to gear up what you write based on what they are looking for from content online.
Then you want to focus on the image too. Try different images and see which ones jump off the screen and capture the “feeling” of your content.
Trying to promote my Home page now and it wants full payment again. I used $6 of the $84. Why do I have no access to this balance?
When you set a budget, you are not charged for that amount, that is just the maximum payment you have authorized for the length of the campaign. You are charged automatically on a weekly basis, based on delivered impressions over that period (i.e. how many times your ad was served). You can cancel your campaigns at any time. And you will only be charged for the portion of your campaign that had already been served up until that point. So, you authorized a total of $84 but were charged for $6.87 cents before you canceled. You have not been charged for the remaining $77.83, which is why you cannot access that balance.
If you wish to start a new campaign, you’ll set another budget/timeframe and start the process over with your new ad.
Does that all make sense? Our Supported Posts support document might also be a useful read if you have not seen it yet.
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