Providing access to our developer to our WordPress site being hosted at WordPress

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  mmaizel9840bd1d7e · Member · Jan 14, 2022 at 6:13 pm

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  We need to (1) provide the WordPress software to our developer (2) provide access to the software and update our existing site, (3) provide him with all access and password numbers so he can rebuild (update) the site. WHAT IS THE PROCEDURE TO DO THIS, PLEASE?
  I am getting: ‘This site may be a copy of WordPress with a different hosting service. Here’s the best way to find help with that. If you’re not sure though, please share your question with a link, and we’ll point you in the right direction!’

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  helper-heroponriki · Member · Jan 14, 2022 at 6:52 pm

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  Hi there!

  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

  Thank you!

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  mmaizel9840bd1d7e · Member · Jan 14, 2022 at 6:58 pm

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  Hi there back!
  The URL is:

  http://www.visualfarms.com

  Actually, I believe it is being hosted at Bluehost, but can’t be sure.

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  staff-blorbo · Staff · Jan 14, 2022 at 7:56 pm

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  That’s correct, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, you can add users to your site from the Users > Add New in your site’s Dashboard.