Public Blog Post View Counts Doesn’t Change Even If Page Reloads

  • Unknown's avatar
    ryanloyola · Member ·

    Hi. My site is new to JetPack and before we migrated, the public view count for each blog post changed and increased every time I reloaded the blog post page and clicked on it. Now it doesn’t do that anymore. What can I do to get it back to the way it used to be. The view counter is not a separate plug-in.

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    I’m not sure I understood your question, what is the URL of the page you are checking that stat from so we can take a closer look? To clarify this is a feature you had on your site when it was hosted in Dreamhost and you accessed it in the same place?

    Thanks for the additional info!

  • staff-totoro · Staff ·

    Hi again,

    I forgot to mention that this is the support forum for our free sites, but the Business Yearly Plan upgrade on your site includes priority live chat support that you can access 24 hours a day .

    With this in mind, you are encouraged to reach out to us here, and we can take a closer look at your issue in real time. No need to wait for a reply in the forums: https://wordpress.com/help/contact

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