Publicise not working

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  androiduk · Member · Jul 9, 2014 at 12:26 pm

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  Publicise is not working.. Whenever I post up a new post- I have to manually share the posts with the networks. There is no where I can see if there is an erorr.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Jul 9, 2014 at 6:19 pm

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  Hi there,

  It looks like you just recently added the Publicize connections to your blog. If you’ve already saved a post as a draft prior to adding a Publicize connection to your blog, the drafted post will not automatically select the Publicize connection when publishing. When you publish your next post, can you make sure the various social networks are checked as shown here?

  

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  androiduk · Member · Jul 14, 2014 at 8:02 am

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  HI
  I did a new post this morning.. And it still didn’t work.

  How do I get it to work?

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  jeremeylduvall · Member · Jul 14, 2014 at 4:26 pm

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  Hi there,

  It looks like the Publicize connections are unchecked right now meaning that they were not selected when you published the post. When you publish a post, the boxes next to each social network need to be checked in order for the post to go out. I’ve uploaded a screenshot to your Media Library of this here:

  https://connectedwindow.wordpress.com/wp-admin/post.php?post=150&action=edit

  For your next post, can you make sure the boxes are checked prior to the post being published?

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  androiduk · Member · Jul 14, 2014 at 5:49 pm

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  Hi
  They were checked when I posted it.

  I have checked the boxes on the post I am pushing tomorrow- Can you confirm they are checked??

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  jeremeylduvall · Member · Jul 14, 2014 at 10:20 pm

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  They are indeed checked! Please let me know if that post is Publicized correctly to your social networks.

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  androiduk · Member · Jul 15, 2014 at 8:36 am

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  Hi
  It didn’t work again today. I have had to do it manually.

  Whats next- how do you get this to work?

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  jeremeylduvall · Member · Jul 15, 2014 at 3:51 pm

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  Hi there,

  I’m currently investigating what could be causing the issue here. I’ll let you know as soon as I have more information!

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  androiduk · Member · Jul 15, 2014 at 8:50 pm

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  Could it be to do with the fact I am on a uk timezone?

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  jeremeylduvall · Member · Jul 15, 2014 at 9:16 pm

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  That shouldn’t have an effect as the post should still be pushed out regardless of your time zone. I’ll let you know when I have more info on the cause!

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  androiduk · Member · Jul 16, 2014 at 10:10 pm

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  Hi
  Do you know when you are going to get this working. If its going to be more than a few days- can you just refund me and I will host my own wordpress.

  I chose to go with wordpress.com as I understood it was a better platform- but all I seem to be doing is paying more and getting lots of important elements not working.

  At least if I host it myself I can fix it directly.

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  jeremeylduvall · Member · Jul 17, 2014 at 3:37 pm

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  Hi there,

  We’re working on getting this resolved as soon as possible. Unfortunately, I don’t have a time frame as of right now. However, it is being worked on! I’ll keep you updated as soon as I have more information.