Publicising on Twitter attaches wrong handle.
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Whenever my blog automatically shares a post on Twitter it says “via @relentlesslife_” my twitter handle however is @relentlife – I have already changed it in the “Twitter username to include in tweets when people share using the Twitter button.” section but its still doing it!
Please help!
The blog I need help with is: (visible only to logged in users)
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Hello there!
I cleared your site’s cache, and all appears to be working well, now.
This is what I see when I click your Twitter sharing buttons on your blog:
https://cloudup.com/cWzlh4rIp4NI hope this helps! If you have any other concerns, drop me a note. Thanks much!
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Also whenever I share a blog post on twitter it immediately associates itself with the @relentesslife_ user.
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Hey there!
Here are the instructions on clearing your cache:
http://en.support.wordpress.com/browser-issues/#clearing-your-browser-cacheAlso, try to post via Twitter with another browser, and let me know how this works!
Thank you!
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It only appears to work on the ‘About Forever Endeavour’ page – theo ne in your screen shot. Perhaps repeating you fix on all the pages will work?
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Okay I’ve cleared the cache on Google Chrome and IE and neither have worked.
Whatever you did before worked on the about FE but not the rest of the site.
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Hi there!
I deleted your Twitter handle from your general sharing settings. Then, I re-added it (along with the @ symbol before the handle). When I attempt to share on any other page, I am seeing the correct handle.
However, it appears to me as if your posts are still displaying the old user name. Please click below:
http://en.gravatar.com/profiles/edit#verified-services
Add Twitter as a verified service, then let me know when you’re done.
After that, I’ll continue to work on these settings for you. Thank you!
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Right, thanks for bearing with me on this Robyn!
I have now added @relentlife as the verified twitter service on that gravatar link.
What next?
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Hi there!
Thanks so much for your note!
Very helpful.I’ve done some cleanup on your settings. Could you take a look at your blog post/Twitter sharing buttons now?
Thanks so much! :)
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Hi again!
Hm….It is working for us now. Could you clear your cache (again! sorry), or take a look at those buttons on another browser or computer?
Here’s what I’m seeing on your latest post:
https://cloudup.com/cXFjaoGI8nxLet me know where you’re seeing the old Twitter handle.
Thanks!
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I’m seeing the old twitter handle on all browsers despite changing the sharing settings and clearing cache’s.
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Hi there!
It looks like the fix that Robyn ran didn’t run through all of your posts. I just did it a few more times to fix the rest of them. Can you clear your cache and take a look now?
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Okay thanks, as an update it appears to be working nowo n some of the posts but not all of them.
Also the ones its working on it has two ‘@’ in front of it.
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Can you give me a link to where its not working? and a link where you’re seeing the double @ sign?
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Here it’s not working: http://foreverendeavour.net/2015/02/05/the-history-of-londons-most-iconic-logo/
And here it has two @’s http://foreverendeavour.net/portfolio/london-photography-2/
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Alright. That first link has the handle @relentlesslife without the underscore. Our system sees this as different from @relentlesslife_ so I needed to run our tool to fix these as well. This should be fixed now.
The second one I’m not able to fix, so I’m going to ask a developer to take a look.
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