Publicize doesn't post images into FB anymore

holistic2010 · Member · Feb 10, 2013 at 5:47 pm
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2 days ago Publicize stopped posting pictures which are in my posts to FB. Instead only the avatar image shows up. All was working fine before.
I removed the app on FB and created a fresh new connection from Publicize to FB. Didn’t work either. Tried posting as a new user with admin rights;… post go through, images don’t, only avatar image again. Disabled showing of Avatar image in WP didn’t help either. Videos in post show in FB but not images whether form Media library or as link with URL:
Anybody can help please???

The blog I need help with is: (visible only to logged in users)
timethief · Member · Feb 10, 2013 at 5:51 pm
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Hello there,
If you check the front page of this forum or simply search tags you will find other threads reporting the same issue and a possibly related issue.
https://en.forums.wordpress.com/topic/the-photo-i-post-in-wordpress-no-longer-transfers-to-the-blog-post-on-facebook?replies=5
1tess · Moderator Emeritus · Feb 10, 2013 at 11:21 pm
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Timethief,
I wonder if this posting of gravatar to Facebook is related to the problem with the top posts and pages? There have been a few people mentioning that their tp&p widget is wonked and facebook is also only picking up their gravatars?
1tess · Moderator Emeritus · Feb 10, 2013 at 11:46 pm
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Here are a couple more with gravatars going to facebook:
https://en.forums.wordpress.com/topic/photos-no-longer-showing-up-on-facebook?replies=2

I’ll ask about this…
timethief · Member · Feb 10, 2013 at 11:51 pm
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@Tess
There are multiple image and widget issues in multiple threads and I chose not to devote time to steering them all to post into one thread. Also as non one else appears to be tagging for separation of specific issues, I didn’t do that either I just put “modlook”.
timethief · Member · Feb 10, 2013 at 11:54 pm
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@Tess
I forgot to mention that there are also multiple threads with Pages no appearing issues in them that i have chosen not to post into or tag.
1tess · Moderator Emeritus · Feb 10, 2013 at 11:55 pm
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No, I didn’t mean for anyone to post in one thread! But there are a few more than usual asking about the gravatar posting to facebook instead of an image. Just adding a tag lets staff find them all. They may or may not be related. I asked in our forum, but they are having a meet-up soon so we will all have to to patient for solutions…
1tess · Moderator Emeritus · Feb 10, 2013 at 11:58 pm
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@ti ti,
Yes, I have seen those as well. Unforuntately I’m very busy on a big project and my time in these forums is limited. So I have not tagged most of those. Perhaps this conversation would be better private?

I have dinner guests so I’ll be away for a while…
timethief · Member · Feb 10, 2013 at 11:59 pm
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Okay – gottcha. Meet-up means not only weekend it means travel days too. This coming week I will not be making myself available as I have so much on my plate that I won’t be able to be here.
redqueenmusings · Member · Feb 11, 2013 at 12:51 am
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Just like to say I’m having the same problems. With gravatar posting on facebook, not with dinner guests lol.
kathrynwp · Staff · Feb 11, 2013 at 3:02 pm
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Thanks for all the report on this issue. Our developers are aware of the problem and we will post updates here.
kathrynwp · Staff · Feb 11, 2013 at 4:30 pm
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These issues should now be fixed. We’re sorry for the inconvenience!
thefelicianojourney · Member · Feb 11, 2013 at 4:45 pm
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Do we have to do anything on our side ?
oxfordschoolofphotography · Member · Feb 11, 2013 at 4:51 pm
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Hi, the suggestion that the problem is solved doesn’t seem to be the case for me, I have tried another post and on my Facebook pages it still only shows my gravatar, hoping for a resolution quickly
thefelicianojourney · Member · Feb 11, 2013 at 4:59 pm
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Same here. Problem is still there.
kathrynwp · Staff · Feb 11, 2013 at 5:01 pm
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If you had tried to share a post earlier on Facebook where the Gravatar showed up, then Facebook still has the old, incorrect, thumbnail in its cache.

This is a tool provided by Facebook where you can paste the URL of any individual post where this is an issue. Just paste it in the text field and click Debug, and that”ll force Facebook to retrieve the new thumbnail for the post:

https://developers.facebook.com/tools/debug
thefelicianojourney · Member · Feb 11, 2013 at 5:09 pm
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So after I run that then if I do another post it should show up ?
kathrynwp · Staff · Feb 11, 2013 at 5:11 pm
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excited4coupons – for posts that you’ve never tried to share on Facebook before, such as newly published posts, there’s no need to run the URL through the Facebook debugger; it should already pull in the correct thumbnail.
thefelicianojourney · Member · Feb 11, 2013 at 5:13 pm
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Thank you for your quick response. But I did another new post and its still not working. All other old posts also same issue. Its not putting the correct Thumbnail.
kathrynwp · Staff · Feb 11, 2013 at 5:16 pm
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excited4coupons – could you please provide the URL of a post where it’s not working so I can have a look? This doesn’t appear to be a WordPress.com site – http://www.excited4coupons.com. Thanks!

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