Publicize feature not working….
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Hello,
We have disconnected and reconnected our social accounts, but for some odd reason, the Publicize feature is not working and posting to our social media. It keeps unchecking the feature options after a publication even though they have been check-marked. It doesn’t work on brand new posts, nor does it work for scheduled posts. It keeps un-checking no matter what we do. I have noticed this is on The Hudsucker (all my 18 writers are experiencing this issue), as well as my personal WordPress.com blog (literally posted a brand new entry seconds ago to no success with the publicize feature). This issue started last Wednesday. I’ve asked some of my friends and fellow writers with their own WordPress.com blog and they too are having the same issue.
Any help would be greatly appreciated!
The blog I need help with is: (visible only to logged in users)
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Hi there! It looks like your latest post was published to Twitter:
Is this working again now?
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Hi Shawna!
We actually tweeted that through Tweetdeck’s scheduler, lol.
That being said, my other writers have mentioned that their posts are publishing now with tweets, but the only problem is that Twitter Publicize doesn’t utilize shortlinks anymore, just the long URL. As per a conversation with a WordPress rep on Twitter, it came to my knowledge that Publicize has been part of a larger WordPress update and redesigned to tweet out the article via Publicize with long URLs to ensure consistency and reliability.
While the Publicize feature has helped our team with publicizing work and customizing it to include hashtags and such in the past, we might just stick to Tweetdeck for the time being to include our shortlinks and hashtags. As I suggested on twitter to WordPress, perhaps add wp shortlinks as an option when we Publicize.
Thank you for the help though! I greatly appreciate your response. :)
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Ah! Sorry for the confusion. It had the same text as I saw in our system for the Publicize tweet.
And that was me you were chatting with on Twitter! So, full circle I guess. :)
Let me know if there’s more I can help with!
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Ah, yes! That’s what we copied and pasted into Tweetdeck.
Full circle indeed! Thank you, Shawna! You all have been so helpful to me and my writers. Our team absolutely loves the WordPress.com platform, and we always appreciate the speedy help with our questions and concerns.
If I have any further questions, I will surely reach out. :)
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