Publicize is duplicating posts

  • Unknown's avatar

    Hi! I’ve had issues with Jetpack Publicize double posting some (but not all) Facebook and Twitter posts. This about a one month old instance running the Tagdiv Newspaper theme and nothing crazy (i.e. no post duplication plugins). What could be causing this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi davidfpsreview,

    It looks like you may be using a social sharing plugin (Social Media Auto Publish) in addition to Publicize, which could cause a conflict. It would be worth deactivating that plugin to see whether duplicate share still happen afterwards.

    If you need any further help, the Jetpack support team will be the best people to contact:

    Contact Support

    Best of luck!

  • Unknown's avatar

    Hello!

    The Social Media Auto Publish add on was installed for me to look for alternatives to Jetpack, so it’s not possible for that to have been the root cause of the duplicate posts. Of course, I’ve been deleting the duplicates as they’ve been posting, so the historical evidence isn’t in my Twitter or Facebook feeds either.

    Thanks for the support link – That’s where I thought I was when I posted this!

  • Unknown's avatar

    No problem! If you use that support link, someone from the Jetpack team can take a closer look :)

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