Publicize Issue with Facebook Connection

• 

  helplesswhilstdrying · Member · Jan 8, 2021 at 12:56 am

  • Copy link
  • Add topic to favorites

  Hi There,

  My publicize for Facebook connection stopped working around 6 months ago, I have tried several attempts to reconnect and it isn’t working. I am a page admin on 4 pages on Facebook, and it doesn’t bring any of them back and I receive this error message.

  The Facebook connection could not be made because this account does not have access to any Pages. Facebook supports Publicize connections to Facebook Pages, but not to Facebook Profiles. Learn More about Publicize for Facebook

  I have tried being logged out of FB and logging in when it brings it up, I’ve tried being pre logged in. I’ve tried resetting the business connections and no option gets me to the page I want to publish on.

  Please can you advise how to fix, I used to get some decent traffic via Facebook and now I’ve lost the connection people who follow through there are not being notified of new posts.

• 

  staff-mckluskey · Staff · Jan 8, 2021 at 9:54 am

  • Copy link

  Hi there!

  Could you please confirm the address of the site you’re referring to?

• 

  helplesswhilstdrying · Member · Jan 11, 2021 at 12:45 pm

  • Copy link

  helplesswhilstdrying.com

• 

  fstat · Staff · Jan 11, 2021 at 1:44 pm

  • Copy link

  Hi there,

  Are you using the Facebook Business Manager to manage that page? If you do, then it’s not possible to use Publicize.

• 

  helplesswhilstdrying · Member · Jan 18, 2021 at 9:19 pm

  • Copy link

  No I’m not, I manage other pages through FB Page manager but not this one – double-checked and it’s not listed.

• 

  staff-blorbo · Staff · Jan 18, 2021 at 11:12 pm

  • Copy link

  Please try a full reconnect as detailed at https://jetpack.com/support/publicize/facebook/#reconnecting-facebook

  If that doesn’t work, what is the error you see when attempting to connect following the full reconnect procedure, and what is the URL of the Facebook page?