Publicize options not working

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  jerrypett · Member · Feb 23, 2012 at 10:22 am

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  “Set Options” in Sharing, Publicize for Facebook does not open. Just get an empty dialog:-(. Tried Chrome & IE, same result
  Blog url: http://guyneedler.wordpress.com/

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  bryanvillarin · Staff · Feb 24, 2012 at 1:41 am

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  Do you have a Page-only account? (That wouldn’t work with Publicize.)

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  jerrypett · Member · Feb 24, 2012 at 5:56 pm

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  Hey Bryan – Excuse me if I am being stupid but what is page-only account? The site is a standard blog site, with pages and posts.

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  chrisrudzki · Member · Feb 24, 2012 at 8:30 pm

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  Hi there,

  If you’re getting an empty dialog box, could you try clearing your browser’s cache and cookies?

  Solve Common Browser Issues

  Please also make sure you’re running the latest version of your browsers:
  http://browsehappy.com

  Don’t hesitate to contact us again if you need anymore help. :-)

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  jerrypett · Member · Feb 24, 2012 at 9:19 pm

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  Thanks but come on guys – this is happening in Chrome and IE. Are you really saying both versions are out of date, have the same bug, or both have corrupt cache and cookies??

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  jerrypett · Member · Feb 24, 2012 at 9:23 pm

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  BTW: all browsers are latest versions, and yes, also happens in Firefox. This issue has to be blog specific or server side.

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  chrisrudzki · Member · Feb 24, 2012 at 10:03 pm

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  Those steps help us rule out a browser-related issue definitively.

  You might also try reconnecting to Facebook:
  http://en.support.wordpress.com/publicize/#reconnecting-facebook

  Please let us know if the problem persists, and we’ll be happy to look into this further. :-)