Publicize problem : each action disconnecting jetpack

  • Unknown's avatar
    frenchw · Member ·

    Hi ! I have a pretty annoying problem.
    Each time I do an action in Publicize, it is disconnecting jetpack.

    Example:
    – I launch jetpack (it asks me to connect with wordpress to activate Jetpack)
    – I succeed the association process
    – Jetpack activated, I go to the publicize page. None of my (lot of previous actions) accounts are showing. Publicize apprears blank new.
    – I click on “Add” in the twitter section for example. It redirects me to the twitter authentification. I log in and it rediects me to the publicize settings page.
    —- At this time, (loading another browser tab to be sure) jetpack is disconnected and asks for connection.
    But, now, the publicize page looks OK anyway. It show my twitter account but now, also my facebook, tumblr and path account !!! all that wasn’t showing initialy…
    From now I try to do another action : add or edit an account, it tells me that I don’t have enough user rights. Of course, jetpack is disconnected…

    If I go back to jetpack settings page and activate it another time, the pblicize page appears blank new and I can go back to the first point I wrote…

    I tried to desactivate / uninstall jetpack to clear data but all is the same…

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hi there,

    Some JetPack solutions are here http://jetpack.me/support/
    Others are in the JetPack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    Note: If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

    However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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