Publicize via twitter not showing either media or text snippet in the tweet

  • Unknown's avatar

    Publicize to twitter is not working properly (on Twenty Ten theme). There is no image or text preview of the post, in the tweet – both when auto-tweeting or when using the twitter-share button within a post.

    Examples here, from this evening:

    http://twitter.com/hellomilo/status/397124479676993537
    http://twitter.com/hellomilo/status/397099310162386944

    Can’t figure out why it’s not working properly. Perhaps I’ve just never noticed it before. Or is it because this is a 3.5 year old theme (which also happens to be the most popular theme on WordPress?).

    I’m sure on the previous theme I was using (Blogum) – this feature worked fine.

    I will be horrified if the reason this ISN’T working is because I’m using the 3.5 year old theme, Twenty Ten. I don’t really like any of the new themes much – and want to stay with Twenty Ten.

    Please advise. Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    Publicize doesn’t depend on the theme you’re using, so you don’t need to worry about that. However, I see that Twitter isn’t showing the images from your posts. We’re sending them the right images, so I’m checking with our team to see if we can find out why they aren’t showing up on Twitter. I’ll let you know as soon as I have more information. :)

  • Unknown's avatar

    Hi there,

    I checked with our team about this. The feature that displays images with your tweets is called Twitter Cards, and Twitter has approved Twitter Cards for all blogs with addresses ending in .wordpress.com. However, since you have a custom domain on your blog, you’ll need to request validation from Twitter for this: https://dev.twitter.com/cards

    You can click on “validate your meta tags” at that link or go directly to here to do it: https://dev.twitter.com/docs/cards/validation/validator

    On the Card Validator page, on the left, click the “Validate & Apply” tab. You can enter your domain name there to request approval from Twitter.

    Please let me know if I can provide any further help with this!

  • Unknown's avatar

    Thank you.

    I have followed the instructions and it is partially working. However, Twitter is not properly recognising what the post-type is, in most cases.

    Gallery tweets DOES work properly (this post is a Gallery post):
    https://twitter.com/hellomilo/status/397395431048495104

    ‘Ordinary’ summary posts (mostly text with 1 image at the top, my standard type of blog post – standard ‘post’ in WP CMS) does not work well. It still seems to think it is a gallery post:
    https://twitter.com/hellomilo/status/397395664180490243

    Plain-text posts with no images at all, do not work well. It thinks it’s a single-image post and the preview ‘image’ is my avatar, there is no text at all:
    https://twitter.com/hellomilo/status/397396227727163392

    The ordinary ‘summary post’ is not being picked up in Twitter Card Validator at all. The only time it think it’s a summary post is when I paste a link to a blog post with a video in!

    So the only thing that’s working properly is gallery post (type).

    I wonder if this is resolve-able? I am assuming (perhaps wrongly) that the underlying code in WP should be telling Twitter what the post-type is (text, image, gallery, video, etc) – and that this old template is not doing that properly because what Twitter ‘picks up’ from the post is usually wrong. I almost always use ‘normal’ post types (rather than image, video, etc, etc). Only exception is Gallery which I did on the first example above – which it got right.

    Thanks if you can help some more.

  • Unknown's avatar

    Hi there,

    I’m glad it’s (partially) working for you, and thanks for letting us know about the issues with the post type. I’m checking with our team to see if this is something we can fix. Please stay tuned while we look into this for you. :)

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