Publicize won't connect to any social media profile
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Hi there,
I am having difficulty to connect my website to all social media profiles using Publicize. All the time when I try to connect to any profile, after confirmation I always get message [There was a problem creating your connection. Please go back and try again or contact support.]
I have tried the troubleshooting instructions but no luck. Still the same result.
Please help.
Regards
Lukas GThe blog I need help with is: (visible only to logged in users)
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Hi there,
Could you please confirm the site URL you need help with?
and also confirm if you had followed the steps listed in the below support document.
https://jetpack.com/support/publicize/Thank you.
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Sure, it’s http://n2wclothing.lukasgrumlik.co.uk
And yes, I tried all steps in the publicize support document
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Hi again,
Please confirm if the options listed in the below support document resolved your issue.
https://jetpack.com/support/publicize/troubleshooting-publicize/Thank you.
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Hi there,
I used the Jetpack Debug Tool and as all tests have passed for n2wclothing.lukasgrumlik.co.uk, I am tagging this question with the modlook tag on the Tags section of the sidebar for staff advice on the same.
Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.
Thank you.
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Hi there,
Can you please reconnect Jetpack to your WordPress.com account and try again?
If you’re still having trouble please contact Jetpack directly here:
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Thanks for your help. I have found plugin that works and has even more social media options than Publicize.
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