Publicizing to Facebook

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  geoffgoy · Member · Jul 25, 2014 at 12:48 pm

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  There is no thumbnail image when I try to publicize my blog to Facebook

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Jul 25, 2014 at 5:13 pm

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  Hi Geoff,

  It looks like some of your posts may include too many images, which is causing the Publicize connection with Facebook to fail. I’m unable to see how posts are appearing on your Facebook page when they are Publicized. Could you take a screenshot of the Facebook post without an accompanying image and upload it to your Media Library?

  Instructions for taking a screenshot can be found here:

  Take a Screenshot

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  geoffgoy · Member · Jul 25, 2014 at 5:26 pm

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  I’ve added two FB link screenshots to my Media Library, one successful (Cuzco) and one unsuccessful (Amazon).

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  jeremeylduvall · Member · Jul 25, 2014 at 10:06 pm

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  Hey Geoff,

  Thanks for the screenshots. It looks like the Amazon post is too large to be Publicized to Facebook, which is why it looks entirely different. I’m running this by our developers to see if anything can be done. I’ll get back with you as soon as I know more!

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  geoffgoy · Member · Jul 31, 2014 at 2:33 pm

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  Is there any news on this – I’d like to publicise my blog on Facebook.

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  jeremeylduvall · Member · Jul 31, 2014 at 4:21 pm

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  Hi Geoff,

  You can still Publicize your blog to Facebook. The issue appears to be only occurring with posts that have large galleries and include tons of images. We don’t have a solution for those posts as of yet. In the meantime, you should still have success with smaller posts (in terms of size). You will need to manually publish larger posts to Facebook.

  I’ll let you know as soon as I have more information on how/if the large post error is resolved!

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  geoffgoy · Member · Jul 31, 2014 at 4:34 pm

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  OK, but how can I manually post to Facebook and still include a thumbnail?

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  jeremeylduvall · Member · Jul 31, 2014 at 4:51 pm

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  When you copy and paste the URL into the Facebook share box to manually share the post, Facebook should automatically populate the image thumbnail. For example, here’s what I’m seeing when I try to share your Amazon post:

  

  Is that what you’re seeing on your side?

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  geoffgoy · Member · Jul 31, 2014 at 5:35 pm

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  Yep – that’s exactly what I’m seeing now, but before I didn’t get the thumbnail or the text. Something seems to have been fixed – not sure if it’s at the Facebook end or WordPress end, but it’s fine now, thanks.

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  jeremeylduvall · Member · Jul 31, 2014 at 10:26 pm

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  Great Geoff! I just confirmed with our developers that the best solution right now is to manually share the larger articles. However, we’re working on some revamps that should help to correct the issue in the future (no timetable just yet).