Publish Site

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  supremelessonsinc · Member · Feb 14, 2020 at 10:31 pm

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  Hello. I am having a very hard time publishing my site, gabbywhiteandco.com
  I clicked on ‘Publish’ under Customize. However, it is still not viewable by the public. Please help.

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  staff-blorbo · Staff · Feb 14, 2020 at 11:38 pm

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  Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://en.support.wordpress.com/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  Your hosting provider’s support team may also be able to assist.