“Publish” Stage No Longer Gives Option To Not Share Automatically On Socials

  • Unknown's avatar

    Hello. Up until recently, whenever I got to the “Publish” stage with a post, I had the option to share that specific post to my socials or not. This is something I made use of constantly, since I only want about half my posts automatically shared. But the option is gone. I can still choose whether or not to send an email newsletter or post to Telegram or not (since I use a plugin for that last one), but I can no longer choose to not post to Mastodon. Everything just posts.

    Any idea why this option disappeared?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    To be precise, the “Share when publishing” toggle shown here is no longer available to me: https://wordpress.com/support/post-automatically-to-social-media/

    Any help is greatly appreciated.

  • Unknown's avatar

    Do you mean the toggle to switch off all sharing or only to certain social media platforms? It looks like the screenshot in the support doc is out of date. This is what I see in my Jetpack sidebar

    To only send to certain social media platforms, click the icon for the social media platform that you don’t want to share to to disable it.

    If you meant something else, please share a screenshot of your Jetpack sidebar.

  • Hi @squelfland – just as @justjennifer mentioned, you’ll want to look within your Jetpack sidebar, which can be viewed if you click this icon at the top-right: https://d.pr/i/V0LpW3

    That should bring up your share options. From there you can click on Mastodon to toggle-off or -on the share, and click the plus icon to connect and share to other socials. Let us know if that doesn’t help get this back on track for you. :)

  • Unknown's avatar

    Hi @deancroyal, I used to see what Jennifer pointed out, but I no longer have it. It just disappeared one day. This is all I see. I’ve double checked that my Mastodon connection is working –indeed, the post does get shared, I just don’t get the toggle to choose whether or not it does.

    (Sorry I didn’t reply sooner, I have the “notify me of new replies” checked, and in the past, I always got notifications, but I didn’t get them for either of your responses).

  • Unknown's avatar

    Whoops… okay, I see it now. Sorry about that. It’s just annoying that it moved… used to be in the same place. :( an extra step now. Thanks for the help!

  • Unknown's avatar

    Ah, yes, it does seem like things are moving around with the latest version update. Glad we could help.

    (FWIW-The forum new reply notifications by email seem to have stopped working for me, too. Now it’s only the bell icon if I’m online or pings in the Jetpack app.)

  • Unknown's avatar

    @deancroyal hello. My domain was cancelled yesterday I need help restoring it back.

  • @squelfland – I’m happy you were able to find that. I see what you mean about the extra step. I’ve passed that feedback along. Reach back to us when you need anything else.

    @greeshmakanthraj – almost missed you there since your topic is quite different from this one. Can you create a new topic and share the domain you are needing help with? Thanks so much!

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