PUBLISHING MALFUNCTION
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The publishing function is not working all time. Sometimes I can publish, sometimes I cannot. It says there was an error during the endeavor to publish it. Moreover, the saving function is not working either. My work is lost on thin air. I can only publish infographics now. I cannot publish text.
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That’s very strange.
In order to help you Staff need to know your specific computing environment details. Please work through the list that follows and report your details back here.
1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view
3. If you are running one of the browsers and versions listed at http://browsehappy.com/
(a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm
(b) Make sure that you have both third-party cookies enabled and JavaScript enabled
http://en.support.wordpress.com/third-party-cookies/
http://www.google.com/adsense/support/bin/answer.py?answer=12654
(c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.
(d) Try enabling HTTPS: http://en.support.wordpress.com/https/
Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.
5. Try using another browser.
6. If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
(c) Exactly what you experience including exactly what any error reports you receive state.
(d) Screenshots can be helpful. You can use http://snag.gy/ or http://cloudup.com to share screenshots and link to them here. If you use the WordPress.com guide for screenshots http://en.support.wordpress.com/make-a-screenshot/ you can and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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I did what you said. Nothing worked.
I use HP TouchSmart 300 PC.
I bought it in 2010.
Is it time to buy a new computer? -
@venitis – While we are waiting for a Staff reply, is this still an issue for you? I see your April 5 post is nearly entirely text.
If it is still an issue, please copy and paste here all the details shown at the link that tt pointed you to http://supportdetails.com/ Also, it would help to know where you are writing your posts, whether in the WP Classic/Admin Editor or the New Dash Post Editor. Thanks
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Hi @venitis,
Happy to take a look. Based on this other thread, it looks like you were able to post through the traditional wp-admin interface:
https://en.forums.wordpress.com/topic/publishing-57?replies=10
That’s great! I’d still like to figure out exactly what issue you’re running into though with the newer interface. I have a few additional questions for you:
First, do you happen to have the full text of the error message you mentioned here?
It says there was an error during the endeavor to publish it.
Second, could you visit whatismybrowser.com and provide your web browser/version as well as if JavaScript is enabled? It looks like you’re using the most recent version of Chrome, but I’d like to be sure!
Lastly, do you experience any additional weirdness around WordPress.com? For example, do the following pages work correctly?
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/waving @jeremeylduvall Oops!
Looks like the OP posted a few duplicates on this topic. Maybe we can close those others? :)
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Howdy @justjennifer! Thanks for pointing those out.
@venitis—It looks like you had a few other threads open. I have closed those. Please use this thread to report any additional problems with publishing!
- The topic ‘PUBLISHING MALFUNCTION’ is closed to new replies.
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