Purchase are disabled

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  swetachespa · Member · Jan 30, 2018 at 9:05 am

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  Hi I am trying to upgrade my website to premium but it says the purchase is currently suspended and please contact to re-enable the purchases. it has been a day already but I am not able to make my purchase.

  The blog I need help with is: (visible only to logged in users)

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  mommyhive · Member · Jan 30, 2018 at 9:16 am

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  Hi there,

  WordPress.com reserves the right to limit purchases on their sites.

  I am tagging this question with the modlook tag on the Tags section of the sidebar. So this thread gets the staffs attention.

  Read about the modlook tag here: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  You can also subscribe to this topic by clicking on the “Subscribe to Topic” link on the sidebar to get email notifications whenever someone posts an answer to this thread.

  Thank you.

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  gemmacevans · Member · Jan 30, 2018 at 9:29 am

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  Hi swetachespa,

  We have enabled purchases for your account, so you should be able to go ahead and purchase a plan.

  Please contact your bank and check they aren’t blocking payments to WordPress.com for any reason. I would also be a good idea to check whether international payments are supported on your card — this feature isn’t always enabled by default.

  Come back to me if you need any further help.

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  swetachespa · Member · Jan 30, 2018 at 10:57 am

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  thank you iamrishaan and gemmacevans! i bought the website!
  cheers!

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  gemmacevans · Member · Jan 30, 2018 at 11:12 am

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  This is great to hear, thanks for letting us know :)

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  mommyhive · Member · Jan 30, 2018 at 11:22 am

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  Cheers!