Purchase blocked

• 

  yaaaliyah · Member · Jul 1, 2023 at 3:52 pm

  • Copy link
  • Add topic to favorites

  Trying to upgrade for one year and purchase has been disconnected or something

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jul 1, 2023 at 4:28 pm

  • Copy link

  Our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”

  You can also send an email directly to billingsupport@wordpress.com if you prefer that.