Purchase Disabled

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  inhiraf15 · Member · Oct 7, 2020 at 12:42 pm

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  Every time I try to upgrade my plan, I get this message ‘Purchases are currently disabled’
  http://inhirafnet.wordpress.com
  Help please.

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  staff-totoro · Staff · Oct 7, 2020 at 11:40 pm

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  Hi there,

  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there. Please look for our message in your email inbox. We will contact you at the email address you set here: https://wordpress.com/me/account/

  Thanks for your patience!

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  supernovia · Staff · Oct 8, 2020 at 12:17 am

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  Hi, we’ll need to have our billing team take a look at that. I’ve asked them to review it. If you were in contact with them directly, they will reply there.

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  inhiraf15 · Member · Oct 8, 2020 at 7:50 am

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  Thank you guys for replying,
  I got an email says that I can now upgrade, but unfortunately the problem is still there.

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  staff-mckluskey · Staff · Oct 8, 2020 at 8:25 am

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  Please reply to the email you have received, we’re not able to help you here, on the forums.