Purchase Disabled

  • Unknown's avatar
    tyronetakawira · Member ·

    Hi. I am unable to complete a purchase for a domain. I was using the wrong credit card, however, when I switched to the correct one, it gave me that specific error. Please do assist as I would like to purchase a domain name as soon as possible.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    We’re not able to help with disabled purchases in the forums.

    Please click the Contact Us link appearing in the notice in your dashboard to submit a support ticket directly to our billing support team. They will then follow up with you via email.

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