purchase error

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  tr3ntjones · Member · Feb 24, 2017 at 8:09 pm

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  I intended to purchase WordPress Business which includes all premium themes, I instead purchased a premium theme. Can this be converted over to the business plan and how would I go about that?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 24, 2017 at 8:11 pm

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  Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  tr3ntjones · Member · Feb 24, 2017 at 8:15 pm

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  Thank you!

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  timethief · Member · Feb 24, 2017 at 8:22 pm

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  You’re welcome.

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  staff-zinnia · Staff · Feb 24, 2017 at 9:01 pm

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  Hi –

  When you canceled the Premium Theme an automatic refund was triggered for the full price of $175. These funds should reach you within ten days.