Purchase error

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  nikuch814 · Member · Dec 24, 2022 at 12:26 pm

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  Hello wordpress
  Whenever I am purchasing the premium plan it is showing that purchases are disabled.
  Please help away.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Dec 24, 2022 at 4:06 pm

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  Hey,

  You can use the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.”
  The relevant team will contact you.

  In addition, you can send an email directly to billingsupport@wordpress.com if you prefer that.
  :)

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  staff-95percentghost · Staff · Dec 26, 2022 at 12:52 pm

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  Just to note, it looks like you should now be able to re-try the purchase! If anything else comes up, feel free to let us know.