Purchase is blocked on my account

  • Unknown's avatar
    isabellegaumon · Member ·

    Hello, I can not purchase my plan because apparently it is blocked by your system and I have to contact you.

    Please can you unlock my purchase? How long will it take?

    Thank you very much

    Kind regards.

    Isabelle Gaumon

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your account and your ability to purchase upgrades has been disabled and you should’ve received a notification in your dashboard in regards to this. We cannot assist you in the forums, but use the notification on your dashboard to reach our payments staff and they will address this issue with you.

    Thanks,

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