Purchase isn’t enabled

• 

  vkamara93 · Member · Jul 12, 2023 at 7:38 pm

  • Copy link
  • Add topic to favorites

  My mum paid for a pro version of the website but the changes haven’t taken place

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  deancroyal · Staff · Jul 13, 2023 at 1:03 pm

  • Copy link

  Hi there – we can try to help, but first we will need more information. Can you share with us two things:

  1. The URL of the site you are sure your mum paid for.
  2. The amount she paid.

  Those two things should help get us started on looking into this with you. :)