Purchase of premium theme
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Hi, I want to use part of my wordads earnings to purchase the “DH Magazine Theme”, staff please assist
The blog I need help with is: (visible only to logged in users)
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Hi –
Thanks for reaching out to us for help. I’ve transferred the credits from your WordAds earnings in to your WordPress.com account. You can now add the MH Magazine theme to your cart and at the checkout screen you will be prompted to pay with your credits.
Let me know if you have any other questions.
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Madam, I recently moved to WordPress.org, can I get a refund for the theme, so that I can repurchase for WordPress.org, thanks
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Good morning –
Since the purchase was made with WordAds credits I am unable to issue a refund. The theme can be downloaded directly here: https://wordpress.org/themes/mh-magazine-lite/
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Ah, but they are asking me for the upgrade, but it’s wordads credit not still my money, not fair, but if nothing can be done, no problem, I know you will help if you could
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Good morning –
The theme was purchased through the free credits that I had added to your plan. These funds were never removed from your WordAds account after a second look. This is why a refund is not possible – the purchase was never “paid” for. I hope that helps!
I’ve linked to the free version of that theme in my last reply.
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Yes, I can refund the free credits. To do that, I’ll need to remove the theme from ngstudents.com. Is that alright? The appearance is going to change immediately and it will revert to a default theme.
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