Purchase Plan lost and domain name
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My apologies; I misread the username here.
Can you log out, then log back in using the address that received the receipt? You’re using a different account currently.
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I used the account I am logged into. I just changed the password twice. Can you please help me with the account you are using that is allowing you to access the site. I just have one email id and password which I used to create this account. Please help
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I thought globalpolicyconsortiu didn’t look right but couldn’t work out what the correct username might be.
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I am trying to logout and login to globalpolicyconsortiu and this is the account I am using. Please help
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globalpolicyconsortiu is the correct username and I still cannot see any upgradation. Can you send an email which mentions payment details or a link via which I can log in my account where I have registered domain
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As @supernovia said above globalpolicyconsortiu is not the right account to reach your site. You must have more than one email address and complicated things by changing passwords/logging in with Google/accidentally creating another account. Perhaps return to the account recovery link and try and find the email you would have been sent confirming your plan purchase.
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You not logged in under the correct account.
Please:
1. Log out of WordPress.com at https://wordpress.com/me
2. Log back into WordPress.com under the email address the notice was sent to.
If you do not recall the password for that account, we have some options for you at https://wordpress.com/support/account-recovery/
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I checked all the emails in case I accidentally the mail got stored but you could not recover the email. Can my purchase be refunded so that I can recreate my account again?
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Can my email id be retrieved? If not I would want the refund so that I can register again and create the website again
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Please send an email to passwordhelp@wordpress.com explaining the situation, and our account recovery team will assist you with this.
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Help me with the procedure for refunding. Since my current and only account on WordPress is locked please help. I want refund immediately
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Hold your horses! The Account Recovery Team gonna help you. Nothing is lost, as already said by a Staff member you are logged in to the wrong account. Even to get a refund you must be logged in to the account that made the purchase. So just stay calm and be patient.
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Please be patient while waiting for a reply from our account recovery team. They reply to emails in the order they’re received, and will reply to you as soon as your email reaches the top of the queue.
Please also don’t send follow-up emails, as each new email moves your request back to the bottom of the queue, making it take longer for you to receive a reply.
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