purchase premium theme is not uploading

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  lizpham · Member · Apr 22, 2014 at 2:41 pm

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  theme is not uploading. I’ve purchase the premium theme “Delight” and it’s not uploading on my blog.

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  staff-ozmodiar · Staff · Apr 25, 2014 at 6:04 pm

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  This is a strange situation. The theme you have purchased is for WordPress.com sites. As sowathought.com is a self-hosted WordPress site, you should not have been able to purchase a WordPress.com theme for it.

  Do you remember where you were or what you clicked on when you were given the option to purchase the theme?

  And not to worry, I will be happy to refund your purchase. I am just hoping that we can sort this out so that no future users run into the same problem.

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  staff-ozmodiar · Staff · Apr 25, 2014 at 6:09 pm

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  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if you are able to recall anything about the purchase process. Thank you.