Purchase Refund

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  creativeblock1 · Member · Jul 10, 2017 at 3:00 am

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  I recently canceled and requested a refund on a wordpress purchase and i have received anything. How long does it refund request take? And when would I be notified?

  The blog I need help with is: (visible only to logged in users)

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  terrybrownell · Member · Jul 10, 2017 at 7:52 am

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  Hello!

  I’m tagging this post for the staff’s attention. I’m sure they can assist you with this, and thank you for your patience.

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  gemmacevans · Member · Jul 10, 2017 at 9:37 am

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  Hi creativeblock1,

  I recently canceled and requested a refund on a wordpress purchase and i have received anything.

  Part of your plan was refunded 3 days ago and I refunded the remaining $13 today. You can view a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  How long does it refund request take?

  Refunds usually take 7-14 business days to reach your account. So you can expect to receive the money around that time.

  Come back to me if you need anything else.