purchased a domain from wordpress but its not working
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i just purchased a new domain from wordpress.com but when i set it as my primary domain, but it says “We checked the name servers and it looks like they’re not pointing to WordPress.com yet. If you recently updated them please check again soon. It can take a few hours for registrars to complete updating their name servers.”
please help
The blog I need help with is: (visible only to logged in users)
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yes i did but this appeared instead “The domain name you entered is already mapped to a WordPress.com blog.”
then i tried the ‘site direct’ and it said “Your blog cannot be redirected to that URL. Please make sure the URL is valid.”
i’m confused.
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What is the custom domain name you bought?
What is the base blog URL you are trying to map to?
What do you see at
Dashboard >> Store >> My Upgrades
Dashboard >> Store >> Billing History -
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the domain i purchased is bumkeyk.net and my blog I’m trying to map to is thebumkeyk.wordpress.com
on billing history:
Purchase
Domain Mapping (bumkeyk.net)
Domain Registration (bumkeyk.net)
Private Registration (bumkeyk.net)on my upgrades:
it says: “DNS needs to be updated”
i tried to edit DNS from bumkeyk.net > Edit domain but still not working. -
I have flagged this for the staff to help – it looks like you have purchased domain mapping but the domain registration seems to have failed
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Thank you so much. please help me to fix this problem.
validate domain on domain helper says:
– it looks like bumkeyk.net has expired.
– It looks like the domain bumkeyk.net has not been registered.i have already made purchased but they said the domain expired and not been registered? what does this mean?
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A whois shows bumkeyk.net has not been registered. the staff can double check your charges and credit you for anything that did not work correctly – sometimes the domain name registration seems to fail for some strange reason
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Let’s keep all replies in the same thread to keep things from getting confusing.
@bumkey, please reply here:
https://en.forums.wordpress.com/topic/refund-and-cancel-my-purchased-domain?replies=5
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