Purchased a domain through WordPress but the URL still shows wordpress.com

  • Unknown's avatar

    Hi, I just paid for a domain through WordPress but the URL is still showing up with “.WordPress.com”. How do I change this?

    The blog I need help with is: (visible only to logged in users)

  • Hey there, it looks like you just bought a name, which can redirect to your free site, or you can point it to any other service. Did you want to add a hosting plan to the site?

    If so, the Personal Plan should work nicely. If you want to add that with the Annual payment option, we can also credit you back for the domain purchase, since each annual plan currently comes with a free domain registration.

    And if you’re not sure that’s the best plan for your site, let us know your goals with your site. We can confirm the best plan for your case and recommend your next steps.

  • Unknown's avatar

    That sounds like a good option to me. Thank you!

  • Unknown's avatar

    I added the plan, but my only option appears to be to change my domain to a different one, which I don’t want to do. Will you be crediting my account and also freeing up my domain so I can get it back again for free?

  • Unknown's avatar

    Hello! It looks like you were able to upgrade to the Premium plan successfully. I went ahead and processed a refund of $19 for the cost of the domain you had paid for, so you should see that in your bank account within a week.

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