Purchased a premium bundle, still charged $13 for mapping?

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  mommycationmovement · Member · Sep 22, 2013 at 7:38 pm

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  I purchased the $99 bundle package, which includes mapping an existing domain. Why is WordPress trying to charge me $13 when I follow the mapping steps? It is requiring me to “purchase” this feature that I should already own… Any help would be greatly appreciated.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 23, 2013 at 6:37 pm

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  Not to worry as this thread is tagged for Staff assistance with your upgrades purchase.

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  mommycationmovement · Member · Sep 23, 2013 at 8:00 pm

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  Thank you for your reply. Have a great day!

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  fabianapsimoes · Member · Sep 25, 2013 at 4:54 pm

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  Hi there!

  Did you already sort this out? I see you got your Domain Mapping added to your account with no extra transactions – and I just made sure it’s linked to your Premium upgrade properly :)

  Is there anything else I can help with?

  Cheers!

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  mommycationmovement · Member · Sep 25, 2013 at 9:29 pm

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  Yes. I think all is well. I returned and repurchased the package and that seems to have done the trick. The premium package was in my billing history, but for some reason I could not gain access to the upgrades with out paying again. Hopefully the remaining upgrades in the package will work now as well.

  Thanks for the reply! Have a great day!

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  fabianapsimoes · Member · Sep 26, 2013 at 8:48 am

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  That’s great to hear!

  If you notice anything weird, just let me know – I’ll be happy to help :)

  Have a great Thursday!