Purchased a premium theme but now want to upgrade to business plan – can i get my money back?

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  absoud · Member · Jul 29, 2016 at 8:49 am

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  I have just bought a premium theme but now realised I want to purchase google analytics which comes with the business theme.
  Is there a way I can return the premium theme and pay for the business package which comes with unlimited premium themes instead?
  if not is there a way I can add google analytics other than purchasing the business package?

  Thanks in advance for any help!

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Jul 29, 2016 at 11:54 pm

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  Hi there,

  I would be happy to assist you in cancelling and refunding your purchase. However, the premium theme upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!