Purchased an upgrade on the wrong site
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I purchased an upgrade from the free plan to the personal plan today. I logged on and realized that I purchased a new website, rather than upgrading the existing one. I now have caitlinondigital.wordpress.com (the one I wanted to upgrade), and caitlinondigital.com, this new website with a personal plan and WP domain that is brand new. Is it possible to transfer the plan to the old wordpress site and delete the new one?
The blog I need help with is: (visible only to logged in users)
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Hi there!
Yes! You can move the domain to your other site by following the steps here. We can move the WordPress.com Personal plan to
caitlinondigital.wordpress.comfor you. Please transfer the domain and let us know when you’re ready for us to move the plan to the other site.Once the subscriptions are moved, you can delete the new site, as it will be on the free plan then. :)
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Thank you for your help. I have completed the domain transfer to the old website. Please move the personal plan to caitlinondigital.wordpress.com for me.
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Hi there!
I’ve moved the Personal plan to the correct site.
Because moving basically meant adding the plan as a new subscription to the site, you would need to add a payment method to the Personal plan to enable automatic renewal for the next year. Please go to this link and click Add Payment Method to add your saved card to the Personal plan.
You can also delete your other site by following the steps here:
This guide explains how to delete your WordPress.com website. Permanently Deleting Your SiteDeleting a Site with UpgradesAlternative OptionsReverse a Site DeletionAccount Closure Permanently Deleting Your Site ⚠️ Deleting a site permanently removes it and you’ll never be able to re-use its WordPress.com address (such as yourgroovysite.wordpress.com). If that’s not whatHope that helps! :)
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