Purchased business package under another domain name, need to link

• 

  trekkingtroll · Member · Jan 27, 2017 at 8:15 pm

  • Copy link
  • Add topic to favorites

  i originally signed up for trekkingtroll thru wordpress…then couldn’t get into the site, so i set up another one trekkingtrolladventures…paid $190.68 on 12/6 for the package…but when i built the blog i did it under trekkingtroll…can i have what i paid transferred to trekkingtroll?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Jan 27, 2017 at 8:18 pm

  • Copy link

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard.

  Transferring a Blog to Another WordPress.com User or Account https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
  Transferring upgrades https://en.support.wordpress.com/my-upgrades/#transferring-upgrades

• 

  timethief · Member · Jan 27, 2017 at 8:19 pm

  • Copy link

  If you do not succeed will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  staff-doublebassd · Staff · Jan 28, 2017 at 5:01 pm

  • Copy link

  Hi there,

  I can assist you with the transfer, but I will need for you to log into and post under your trekkingtrolladventures account to verify ownership.

  Then, I’ll take a look at what we can do to get everything under one account. Let me know if you have any questions. Thanks!

• 

  trekkingtroll · Member · Jan 28, 2017 at 8:30 pm

  • Copy link

  updated contact us info on trekkingtrolladventures.com

• 

  staff-doublebassd · Staff · Jan 30, 2017 at 5:34 pm

  • Copy link

  Can you post in this thread under the trekkingtrolladventures account? I’m sure I’ll be able to transfer the upgrade for you.

  Thanks!

• 

  trekkingtroll · Member · Jan 30, 2017 at 5:49 pm

  • Copy link

  I thought i did in the contacts section. Leaving internationally. Let me know if u dont see in contacts section

• 

  staff-doublebassd · Staff · Jan 30, 2017 at 6:05 pm

  • Copy link

  I mean in this forum thread we are talking in now. I wanted to see if you can log into the other account and post here. Let me check the other account and see if a thread was created.

• 

  staff-doublebassd · Staff · Jan 30, 2017 at 6:22 pm

  • Copy link

  After doing some searching, I do not see a user account under trekkingtrolladventures and trekkingtrolladventures.com isn’t hosted with WordPress.com but rather with Bluehost. Is it Bluehost that you paid the $190.68 to?