Purchased CSS upgrade but can’t edit CSS

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  wedgewoodnorth · Member · Aug 20, 2007 at 7:10 pm

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  I am new to WordPress, so bear with me. I ran into a small error with my blog and had to permanently delete it. However, I had just purchased the CSS editor upgrade ($15) and now with my new blog, I can’t edit CSS unless I pay another $15! Am I missing something? Shouldn’t the CSS upgrade be under your account or something, not tied to a specific blog??

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  judyb12 · Member · Aug 20, 2007 at 7:14 pm

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  the CSS upgrade is tied to your blog. You probably didn’t really need to delete your first blog, but what’s done is done. You can appeal to staff for a refund, but don’t hold your breath (they state that they will not give refunds).

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  devblog · Member · Aug 20, 2007 at 7:17 pm

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  You could try asking staff to apply your purchased credits to your new blog.

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  wedgewoodnorth · Member · Aug 20, 2007 at 7:42 pm

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  I’ll contact them. Thanks for the feedback.

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  matti55 · Member · Oct 11, 2007 at 2:47 pm

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  Hi Wedgewoodnorth –

  I just did the exact same thing and deleted my original blog (cos I decided to change the name of mine). It was barely an hour or 2 old, and I registered the correctly named blog before deleting the erroneous one, but no CSS editing. Did you have any luck getting your upgrade for your new blog?

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  timethief · Member · Oct 11, 2007 at 3:37 pm

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  @mati55
  In 1/2 hour support will be open and you can provide your details to staff http://wordpress.com/contact-support/