Purchased Custom Design not working
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I purchased the Custom Design add-on for a different wordpress.com site (http://dallernatureldummysite.wordpress.com) to test changes before I transferred it to my main wordpress.com site linked below (in My Upgrades, it says it is active for my main wordpress.com site – http://dallernaturel.com). I can see all the changes in the Customizer, but none of those changes (CSS style changes, colors, etc.) are reflected when published.
The blog I need help with is: (visible only to logged in users)
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I should add that the theme zuki was also originally purchased on my dummy site. Everything worked just fine in my dummy site as early as an hour ago before I transferred both the theme and custom design upgrade to my main site (after de-activating it on the dummy site). The theme works as designed without styling, but the style is not showing up even though the custom design upgrade is active for the main site.
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It doesn’t look like the default custom CSS style sheet is loading for dallernaturel.com so I would assume it is still applied to your other site (but I can’t confirm as it is set to private).
Try going to wordpress.com/my-upgrades and double checking which site has the upgrade applied and if it is not the right one click on the cog icon and then the “Transfer to another site” link and let us know how you get on.
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Hi hallluke, done and done. It says it’s only active for dallernaturel.com not the dummy site. I have set the dummysite to public, though, it still seems to be linked to the dummysite somehow
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I flagged this for staff attention.
I have to ask these questions: you ARE remembering to hit Save when you customize, right?
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Hi raincoaster – yes. have hit save numerous times… I haven’t lost any of the CSS coding–it’s just not showing up live.
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It looks like regardless of transfer, the custom design is staying with the dummy site. I moved the CD back to the dummy site and re-transferred it to dallernaturel.com. Still getting the same results
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I just decided to cancel and ask for a refund and repurchased the custom design directly for dallernaturel.com (no transfer). It works now. If staff ever looks at this post, it should not that its transfer mechanism is faulty.
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@dallernaturelle, sorry you had problems with the transferring of your Custom Design upgrade. I haven’t seen any other reports of this issue, but I will look into it.
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