Purchased Domain

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  darylmachado · Member · Apr 30, 2020 at 10:30 am

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  I want my purchased domain back and I have to transfer it to my new server

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  jagjeetparmar · Member · Apr 30, 2020 at 6:47 pm

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  Hello,

  Can you please share your domain name?

  I am tagging this thread with modlook for the attention of the support team.

  Please be patient while someone from the support staff gets back to you on this.

  Hope this helps!

  Cheers!

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  darylmachado · Member · May 1, 2020 at 6:34 am

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  The domain name is dubaicreekstriders.com

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  staff-doublebassd · Staff · May 1, 2020 at 3:09 pm

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  Hey there,

  You canceled the domain within 5 days of registering it, so it should be available again soon. Once a domain name is deleted by the registry at this stage, it is immediately available for registration by any registrant through any Registrar, and that happens shortly after the 5 day grace period.

  We can immediately restore the domain for you within that 5 day period, but after that, we no longer have control over it. So, depending on where you want to register the domain (with us or elsewhere), you should decide ASAP on how you want it re-registered. You can always point the domain over to your host from WordPress.com until 60 days of registration hits (where you can transfer the domain anywhere you please). That will at least guarantee you will get it back without any potential complications. Let me know.

  Thanks,

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  darylmachado · Member · May 2, 2020 at 6:25 am

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  Hi darnelldibbles,

  Yes, I want it back as possible right now or within the 5 day period because I am in need of getting this domain name back and I want to use it again.

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  kokkieh · Staff · May 2, 2020 at 9:27 am

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  I’ve sent you a link via email which you can use to pay for the domain again.

  Once we receive your payment, we can restore the domain to your account.

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  darylmachado · Member · May 2, 2020 at 9:49 am

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  Do I have to purchase it again? Because I have paid before and cancelling didn’t give the money back , so, I should buy it again?

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  kokkieh · Staff · May 2, 2020 at 10:20 am

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  We issued you a full refund when you cancelled the domain on 30 April. You can view the receipt for that refund in your billing history at https://wordpress.com/me/purchases/billing/, and that refund should appear in your account in about ten business days, depending on processing times at your bank.

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  darylmachado · Member · May 3, 2020 at 5:51 am

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  So, how much time will it take for me to have the domain? And if I want to transfer the domain to another hosting service, how much time will it take?