Purchased domain but site will not redirect

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  tomaeiou · Member · Jun 11, 2017 at 11:07 pm

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  I originally setup a free domain using the WordPress account, but upgraded to a personal plan and changed the site domain to a .com. Now I cannot see the new site in ‘My Site’ in order to update the site.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Jun 12, 2017 at 12:37 pm

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  Hi tomaeiou,

  but upgraded to a personal plan and changed the site domain to a .com.

  There are no upgrades owned by the account you are logged in to. Which domain are you using for your site now? If you let me know, I’ll see what I can find.

  Thanks!

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  tomaeiou · Member · Jun 14, 2017 at 1:36 am

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  Thanks for your assistance! The site I setup is http://www.thebigskinnyblog.com.

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  hacchism · Staff · Jun 14, 2017 at 2:09 am

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  Hi @tomaeiou,

  Now I cannot see the new site in ‘My Site’ in order to update the site.

  This apparently means that you have another account which is associated with thebigskinnyblog.com. In order to edit your site(thebigskinnyblog.com), you need to log in to the account which is associated with thebigskinnyblog.com.

  Hope this info helps you. Thanks :)

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  gemmacevans · Member · Jun 14, 2017 at 8:19 am

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  Hi @tomaeiou,

  Thanks for the link. That site is owned by tommyvowell, so you will need to log in to that account to access it.

  Come back to me if you have any problems.

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  tommyvowell · Member · Jun 14, 2017 at 3:26 pm

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  Gemmacevans, you nailed it! My problem was I had an old blog and forgot I named this one differently than that other one. I forgot all about it until you directed me to the correct one. Thank you!

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  gemmacevans · Member · Jun 15, 2017 at 1:04 pm

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  That’s great to hear, I’m pleased you got it sorted. Happy to help! :)